We have flat-rate shipping fees based on the total amount of your order:
We typically ship orders between 1 to 3 business days after we’ve received your order, unless otherwise specified during checkout. We ship via USPS Priority mail which typically takes 1-3 days. During the peak holiday season, allow for 1-2 extra days for USPS to get your package to you. We encourage everyone who would like this delectable cake, to pre-order your cake or custom cakes in advance for the holidays.
Due to the perishable nature of our products, we generally do not ship to PO Boxes, APO or FPO addresses. We cannot offer international shipping for the products available in the shop. But we can make it available through custom orders. Rum Crums is not responsible for delayed, unclaimed, undelivered, or returned orders due to addresses that can not receive delivery or incorrect addresses or delays caused by USPS due to weather or other causes beyond our control. We package our cakes or desserts air tight and with cushion materials. We can not guarantee what happens to the packages once they leave us. If a package is greatly damaged, however, please contact us.
If you are not satisfied with your order, you may return products in the original, unopened packaging for a refund, though, return shipping will be the responsibility of the customer. Because of the nature of the product, we cannot accept returns for packages that are already opened.
Any information we collect from you is for the sole purpose of processing your order and will not be sold, exchanged or otherwise disclosed to anyone unless required by law.